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Estimated Delivery:7-15 days international
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SKU:28352749
This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
Model - Iphone 13
Memory - 128 GB
Product Type - CELLULAR PHONE
Item Package Quantity - 1
After extensive research for a renewed grade ‘excellent’ iPhone 13 Pro, I chose New Fone House for my purchase due to their consistently exceptional ratings and reviews. My initial order arrived very quickly—less than 24 hours from purchase—and was in flawless A+ cosmetic condition. Disappointingly, however, the battery did not meet even Amazon’s baseline standard.New Fone House offered a full refund immediately, but accepting their explanation of an uncharacteristic oversight, I suggested a replacement of the same high-grade standard. They agreed without hesitation, explaining that it might take a few days to complete the order. I could not be more satisfied with the result.The replacement phone has exceeded my expectations. It is in excellent condition, performs beautifully, and the entire resolution process was handled professionally and efficiently. Moreover, when I mentioned that a couple of standard accessories were missing, they promptly sent them without issue.I can confidently say that this has been one of the best experiences I’ve had with any retailer, online or in-store, in years. Mistakes can happen, but what truly matters is how a company handles them—and New Fone House has demonstrated impeccable customer service. I highly recommend them to anyone looking for quality renewed devices with peace of mind, and I would happily buy from them again!